As your partner, in addition to finding and placing well-qualified tenants for you, Atlantic Rental Management can personally manage your commercial or residential long-term rental property in the Wilmington and Raleigh areas full-time. Our long-time experience in the property management landscape provides for solid customer service both for you and your tenants. Our attentive staff will tend to all the details and logistics of your rental—from pricing it competitively in the rental marketplace and proactively advertising its availability, to screening potential tenants and getting them placed quickly in your freshly-updated and well-maintained rental.
We offer a wide range of rental management services to best keep up and maintain the value of your investment property. Trust us to take care of it for you—we manage your property as if we own it ourselves. The following are some of the services we provide to our rental management clients.
Online Management Service
Our web-based property management software offers a secure interface for property owners to have online access to statements, invoices, photos, agreements, letters and inspection documents. Owner Login
Property Promotion and Advertising
Atlantic Rental Management has decades of experience advertising vacant rental properties in the Wilmington and Raleigh area, and our listings have priority exposure across the marketplace. After we inspect the property to determine its value and marketability, we’ll implement a highly-targeted campaign across tried and tested print, internet, and real estate search services to fill your rental quickly and with quality tenants, with absolutely no cost to you.
Tenant Screening and Lease Preparation
At Atlantic Rental Management we use our established tenant screening process to best ensure your peace of mind and treatment of your property with recruitment of well-qualified, background-checked tenants. We also prepare all legal documentation for the lease, which we keep up to date with all state laws and regulations. We electronically file all of your documents and can get these to you quickly if needed. We’ll conduct annual reviews and suggest potential lease increases when applicable. And we’ll handle complaints and eviction notification.
Rent Collection and Accounting Services
Our team tenaciously handles all payments from your tenant according to law. We hold all security deposits in insured trust accounts. We provide easy payment methods including automatic drafts, an online payment system, check mail-in and drop-off. We are diligent in collecting past due rent and fees. We’ll also handle legal filings related to eviction and delinquency proceedings in small claims court.
Property Maintenance and Evaluation
Our maintenance team is on call to serve your tenants and property at all times. In addition to regular preventative inspection and maintenance, our team is on call for emergencies 24-7. We also facilitate community complaints, requests and meetings. And we provide detailed inspections at lease’s end, reporting back to you before we refund the security deposit to your tenant.
Tenant Customer Service
Our talented property management team is dedicated to giving you high quality, personalized service, and we do the same for your tenants. We are here to answer all of their questions and concerns, bringing issues and questions to you only when necessary.